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What Is the Difference Between AI Ethics, Responsible AI, and Trustworthy AI? We ask our Responsible AI Leads

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AI is everywhere—driving cars, diagnosing illnesses, making credit decisions, ranking job candidates, identifying faces, assessing parolees. These headlines alone should be enough to convince you that AI is far from ethical. Nonetheless, terms like “ethical AI” prevail alongside equally problematic terms like “trustworthy AI.” Why are these phrases so thorny? After all, they’re just words—how … Read more

Emotional Intelligence and Its Role in Customer Service

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Does your company rely solely on numbers and data to measure the growth and success of your customer service team? While data-backed insights are essential, it’s also important to consider how to improve your data points if they’re not meeting your goals or customer expectations. And sometimes, those improvements aren’t just about faster ticket resolution … Read more

Cloud Engineer Salaries: What You Need to Know

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While physical data centers and server rooms have been phased out, cloud computing platforms are in strong demand. According to TechRepublic, approximately two-thirds of large companies are migrating business apps and data storage to cloud solutions. More than half of those firms’ IT departments are focused on moving to the cloud as a strategic priority. … Read more

Private Cloud vs. Public Cloud: Understanding the Key Differences

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In today’s technology-driven world, businesses are increasingly opting for cloud solutions to store and manage their data. However, when it comes to cloud computing, there are two primary options to consider: private cloud and public cloud. In this article, we will explore the key differences between these two cloud deployment models and discuss their respective … Read more

Pros and Cons of Cold Crypto Wallets

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Cryptocurrency has revolutionized how we think about money and financial transactions. As digital currencies continue to rise in popularity, the need for secure storage solutions has become increasingly important. Cold crypto wallets, also known as offline wallets, offer a way to keep your digital assets safe. But are they the right choice for you? In … Read more

Want a Lower Credit Card Interest Rate? Just Ask

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If you’re tired of paying high interest rates on your credit card, there may be a simple solution: just ask your credit card issuer for a lower rate. While they may not always grant your request, it never hurts to try. If you have a history of responsible credit card use, including on-time payments, you … Read more

Smart Home Devices and Technology: Making Your Home Eco-Friendly

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Smart technology has revolutionized our lives in countless ways, and now it’s making its way into our homes. Smart home devices and technologies offer a new frontier for green living, allowing us to create eco-friendly homes that benefit both homeowners and the environment. In this article, we will explore the various smart home devices available … Read more

5 Cloud Certifications to Skyrocket Your Cloud Career

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Cloud computing is revolutionizing the way we store data and access services. With the growing popularity of cloud technology, the need for skilled professionals in this field is also on the rise. If you’re looking to kickstart your cloud career in 2024, earning a cloud certification can give you a competitive edge and open doors … Read more

Twenty Ways to Support Your Child’s Success at School

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Introduction As parents, we all want our children to succeed academically and thrive in school. But sometimes, we may not know how to best support them in their educational journey. In this article, we will explore twenty effective ways to help your child succeed at school, from monitoring their progress to providing the necessary support … Read more

How to Become a Cloud Security Engineer in 2024

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Cloud computing has revolutionized businesses and organizations of all sizes by enabling on-demand access to computing resources, storage, application security, and services over the internet. However, securing data and workloads in the cloud also introduces new risks and attack vectors that must be addressed. This growing need for expertise in cloud security has created immense … Read more