A good customer experience is at the core of high-quality customer service. Ensuring customers can access their preferred channel and receive a consistent buying experience is at the heart of omnichannel customer support. Consider the benefits that result: Greater customer loyalty: Omnichannel customer experience creates speed, convenience, transparency and trust. Seamless interactions show customers that … Read more
There are manageable ways to pay off your student loans more efficiently and ensure you are getting the most out of each payment. Here are five ways to pay off your student loans faster and save money: 1 Pay Right Away Remember, interest continues to build when delaying or lowering payments. Consider making student loan … Read more
In his medical school classes at Washington State University, Joel Bervell was constantly reminded of health care disparities during lectures, like how Black and brown people were more likely to die of Covid-19 and how where you live can impact life expectancy. But he was never taught why these inequities exist in the first place. … Read more
Many customers will continue doing business with you after they’ve been dissatisfied and complained. In fact, according to the service recovery paradox, a complaint is an opportunity that can actually result in the customer having a more positive view of your business after a complaint is resolved than before they ever had a problem. Being … Read more
Automated customer service has the potential to benefit both small businesses and enterprises. Read along to learn more about the benefits of implementing automated customer service, from saving time and money to gaining valuable customer insights. Save agents time and reduce costs Automated customer service can save your agents time by automatically tagging tickets and … Read more
Definition of debt consolidation: Debt consolidation, a term gaining popularity in financial circles, refers to the process of combining multiple debts into a single, manageable payment. This strategy aims to simplify financial obligations and potentially reduce the overall interest burden. But, is debt consolidation the right choice for you? Let’s explore! Benefits of Debt Consolidation … Read more
As a small business owner, you face the risk of a lawsuit every day. It can cost money, time, your reputation and cause stress. Lawsuits can also put some companies out of business. It may not be possible to avoid every legal claim against your business, but it’s important to limit your risk of a … Read more
BENEFITS OF OUTDOOR PLAY AND ACTIVITIES FOR KIDS You’ve probably heard about the benefits of nature and outdoor play for children. According to the National Wildlife Federation, outdoor play boosts fitness and decreases the risk of childhood obesity, increases focus and academic achievement, reduces stress, and increases feelings of well-being. Spending time outside will help … Read more
Cosmetic products (such as soaps, lotions, face and eye make up, fragrances, etc.) can provoke allergic reactions in some people. Many people suffer from allergies and anyone at any age can develop allergies. Allergic reactions are the immune system’s overreaction to substances that may otherwise be harmless. An allergen can trigger the immune system to … Read more
Fair Labor Standards Act (FLSA) The FLSA establishes minimum wage, overtime pay, recordkeeping, and child labor standards affecting most full-time and part-time workers in the private sector and in federal, state, and local governments. WHD FLSA page Minimum Wage: Generally, employers must pay most employees the federal minimum wage for all hours worked. Overtime: Overtime … Read more